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Arena Breakout

Closed Beta Test

Privacy Policy

Last Updated: 7 February 2023

Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us.

Please note that this privacy policy ("Privacy Policy") only applies to the Closed Beta Test for Arena Breakout (the "Service") and its official website (the "Website"). If you use any other products or services, please refer to the privacy policy for that particular product or service.

If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, our contact information can be found here.

For the purpose of data protection laws, the data controller of your personal information in relation to the Website and the Service is Proxima Beta Pte. Limited.

SUMMARY

Here is a summary of the information contained in this Privacy Policy. You can find more detail by clicking "More Information".

What information do we need to be able to provide the Website and Service?

· If you use the Website to sign up for the Service, we may collect certain information from you, such as your email address, device information (whether you use an iOS or Android device, and device model), IP address, and your gaming habits.

· If you register an account to use the Service then we will need some information from you to set this up. This includes a username and email address. We will generate an Open ID, which is an internal ID for your account.

· If you choose to set up your profile using a social media account, we collect information provided by your social media account service provider to automatically generate your profile, including name, user ID, profile picture and Open ID.

· To maintain the smooth operation of the Service (which includes activities such from addressing bugs or malicious activity through to improving functionality) and to conduct data analytics, we will process customary device and network information (such as IP address, connection speed, device information and specifications, as well as app- and OS-generated identifiers).

More Information.

How will we use your information?

· We use your information to set up your account, enable you to use the Service, enable interaction between users of the Service, save your progress, ensure the safe and secure operation of the Service, address bugs, conduct data analytics, optimise and improve the Service, protect users,  and to comply with our legal obligations and enforce our legal rights.

More Information.

Who do we share your information with?

· We use third parties and work with our affiliates to help us deliver the best possible experience (such as needed for analytics purposes and to send you in-Service notifications).

· All third party service providers providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose except where strictly necessary for the Website and Service (i.e., to fulfil the purpose(s) described above).

· In some cases we may be required by a court or be under a legal obligation (such as a valid search warrant or subpoena) to disclose certain information.

More Information.

Where do we process your information? 

 

· Pursuant to our contract with you, we may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy.

· Our servers for the Website and the Service are located in Singapore. We also have support, engineering and other teams who may support the Website and Service, including in Singapore and the People's Republic of China.

· For UK users, transfers between our affiliates and to third parties use applicable safeguards, such as incorporating standard contractual clauses, obtaining your consent first or taking into account adequacy assessments.

More Information.

How long do we keep your information?

· Unless otherwise required or permissible by applicable laws, we retain your information for the period during which you maintain an account for the Service, or for so long as the information is needed to fulfil the purpose for which it was collected (as further described in this Privacy Policy). We then delete or anonymise such data, in accordance with applicable laws. 

More Information.

How can I exercise my rights over my information?

· Certain jurisdictions offer users specific rights with respect to their information, so you may have a right to access or receive a copy of your data, or to delete your data or restrict or object to our processing of your data. 

More Information.

How will we notify you of changes?

· Changes to this Privacy Policy will be posted here. We will also notify you of changes in accordance with relevant legal requirements.

More Information.


Welcome to Arena Breakout (Closed Beta Test)!

This Privacy Policy explains the when, how and why when it comes to the processing of your personal information in connection with the Closed Beta Test of Arena Breakout (the "Service") and its official website ("Website"), and sets out your choices and rights in relation to that information. Please read it carefully ¨C it will allow you to understand how we collect and use your information, and how you can control it.

Please note that this Privacy Policy only applies to the Website and the Service. If you use any other products or services please refer to the privacy policy for that particular product or service. 

If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Website and the Service. By using the Website and the Service, you are acknowledging how we process your personal information as described in this Privacy Policy.

 

For the purpose of data protection laws, the data controller of your personal information in relation to the Website and Service is Proxima Beta Pte. Limited ("we", "us", "our"). 

If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, our contact information can be found here. You can also reach out to our data protection officer at dpo_uamo@proximabeta.com.

1.   Cookies

We use cookies and other similar technologies ("Cookies") to enhance your experience using the Website. Cookies are small files which, when placed on your device, enable us to provide certain features and functionalities. For more information about our Cookies policy, click here.

2. Children

Children must not use the Website and the Service for any purpose, except where their parent or guardian has provided lawful consent (to the extent this option is available in your jurisdiction).

By children, we mean users under the age of 18 years old; or in the case of a region where the minimum age for processing personal information differs, such different age. For users located in certain regions we have listed the relevant minimum age as of the date of this policy in the table below. You should in any case refer to the laws in your jurisdiction to ensure you are above the relevant legal minimum age. 

Other than as provided above, we do not knowingly collect personal information from children under these ages for any purpose. If you believe that we have personal information of a child under these ages without lawful consent, or if you are the parent or guardian of the user and wish to withdraw consent, please contact us.

Region in which the user is located

Minimum age of the user

Australia

18

Brazil

18

Canada

13

Indonesia

21

Japan

18

Mexico

18

New Zealand

16

Philippines

18

United Kingdom

13

United States

13

 

3. How We Process Your Personal Information

This section provides more detail on the types of personal information we collect from you, and why.

For users who live in Brazil, Indonesia or the United Kingdom, it also identifies the legal basis under which we process your data.

Personal Information

Use

Legal Basis (where applicable)

For the Website

Information you provide to us (either directly or through a third party) 

IP address

 

To detect your location and to provide you with the relevant content specific to your region, and to analyse global player allocation.

Necessary to perform our contract with you to provide the Website.

Survey information (optional): email, country or region of residence, and gaming habits and preferences, and any other responses you choose to provide

With your consent, we use  survey information to allow you to participate in surveys about the Service to improve the Service, and to register for the Service.

 

With your consent, we may send you news, events and promotions related to the Service.

We collect and use this information with your consent.

For the Service

Information you provide to us (either directly or through a third party) 

Account registration information:

· Email account login: email address, user ID, password

· Facebook account login:

o Standard and limit login: Facebook UID, name, profile picture, user token, Open ID

o Gaming login (dummy data): Facebook UID, name,  profile picture, user token, Open ID

· Google Play account login: user ID, nickname, profile picture, user token and Open ID

· Apple account login: user ID, nickname, profile picture, user token and Open ID

· Guest login: guest ID and Open ID

We use this information to create your account for the Service in accordance with your request.

Necessary to perform our contract with you to provide the Service.

Friends list (Facebook): your friends' Facebook user ID, names, profile pictures and Open ID

We use this information to allow you to connect with friends and share Service content.

Necessary to perform our contract with you to provide the Service.

Survey information (via IMUR): your email, country or region of residency, gaming habits and preferences (including recently played games, gameplay frequency, favourite game categories and experience, language preference, evaluation and comments towards the Service),  and other survey responses content that you may choose to provide

With your consent, we use the survey information to allow you to participate in surveys about the Service to improve the Service.

 

 

We use this information with your consent.

Survey information (provided by users to third party service provider, Sensing Emotions and Knowledge Group S.L. ("SEKG"), for customer engagement): user ID, age, gender, contact (social media, email address, phone number etc.), IP address, region, device information (model, storage, etc.), gaming experience and preferences, and any other responses you choose to provide

With your consent, we may deliver the survey information collected to SEKG to conduct customer engagement activities, such as carrying out playtest sessions, surveys and interviews.

We collect this information with your consent.

Information generated as part of the Service

XWID: Your XWID, which is generated by us

We use this information to perform general/overall game analytics (not confined to error fixing or debugging), and to enable you to use the Service as a guest user.

It is in our legitimate interest to ensure the functioning of our Service and to allow users to use the Service as a guest user.

SDK performance information: information about the interactions between the SDKs,  errorcode, error message, SDK name, SDK version, request url, response body, sequence ID, stage, log

We use this information to analyse the performance of the SDKs within the Service in order to ensure the smooth operation of the Service.

It is in our legitimate interest to ensure the smooth operation of the Service.

Game data: Open ID, IP address, device model, game play statistics (e.g. level, nickname) 

We use this information to enable you to use the Service and to undertake statistical analysis and quality monitoring.

Necessary to perform our contract with you to provide the Service.

Game performance information: Open ID, phone memory, GPU information, CPU model, CPU usage rate, device brand, network traffic, device system version, screen resolution, ROM, RAM, device manufacturer, CPU architecture, remaining memory, device model, system time, UUID, whether Root, system startup time, battery status, FPS, SDK version, network type, application version, application package name

We use this information to monitor your game performance.

It is in our legitimate interest to ensure the smooth operation of the Service.

Device class analysis information: CPU model, GPU information, phone memory, device brand, RAM, ROM, device model, device name

We use this information to analyse device class and to change device class through remote control.  

It is in our legitimate interest to change device class through remote control.

Buried data analysis information: CPU model, GPU information, device brand, client exports IP, device manufacturer, RAM, ROM, CPU architecture, remaining memory, device model, device name

We use this information to report on and analyse buried data.

It is in our legitimate interests to use this information to report on buried data. 

 

Success rate and performance monitoring information: Open ID, device model, device name 

We use this information to:

· monitor the success rate for requesting permission from and accessing the control server;

· monitor your network and performance in battle server; and

· monitor the success rate for accessing lobby server, battle server, and pay server.  

It is in our legitimate interests to use this information to monitor the success rate to ensure smooth operation of the Service. 

 

Performance information: Open ID, device brand, device model, device name, device manufacturer

We use this information to:

· monitor system down frequency and analyse device performance; and

· and optimise game performance on your device.  

It is in our legitimate interests to optimize Service performance on your device. 

 

Service analysis information: Phone memory, device brand, device system version, device manufacturer, ROM, screen resolution, RAM, system time, device model, device ID, device name, CPU model, CPU architecture, app list, SDK version, IP address, mobile network code, network type, application package name, application version 

We use this information to analyse your device performance and improve your Service experience.

It is in our legitimate interests to improve your Service experience. 

 

Notification information:

· In-Service notifications: Open ID, device ID

· System notifications: device token, Firebase Cloud Message token

We use this information to send you in-Service notifications and announcements.

It is in our legitimate interest to notify you about announcements, updates or information relating to the Service.

Compliance Information:

· Email verification: date of birth, Open ID, token, username and email address

· Credit card verification: Open ID, token, region, username, credit card number, expiry date, CVC, family name, given name, email address, billing address

Your date of birth is only stored device-side and is not transferred to us.

We use this information to verify your eligibility to use the Service and to comply with applicable laws.

It is in our legitimate interest to ensure compliance with applicable age-gating rules.

Data analytics information: event name, stage number, stage name, stage status, stage error code, extra json and stage time

We use this information to:

· report key statistics from the processes of log-in and Service update; and

· understand the success rate of the log-in process and the update process.

It is in our legitimate interest to use this information to improve the Service.

 

Crash information: device name, device model, phone memory, CPU usage rate, CPU model, device system version, device brand, ROM, RAM, CPU architecture, whether root, remaining external SD card space, remaining memory, whether it is running in the simulator, running process information, system time, XWID, process name, network type, application data (version, package name), SDK version, SDK version number and application name

We use this information to locate and resolve crash issues.

It is in our legitimate interest to use this information to ensure the security and integrity of the Service.

Functional quality monitoring information: Open ID, device brand, device model, device standard, device name, client exports IP, device manufacturer, SDK version, IP address, application version, buried data reporting, mobile network code, network type 

We use this information to locate game faults on your device.

It is in our legitimate interest to use this information to improve the Service.

Account deletion data: email address, region, Open ID and user token

We use this information to allow you to delete your account.

Necessary to perform our contract with you to provide the Service and delete your account in accordance with your instructions.

Game version update information: Open ID, device model, device name, login channel ID 

We use this information to provide you with Service updates and to allow you to download in-game resources.

Necessary to perform our contract with you to provide the Service.

Real time voice chat data: Open ID, device name, device model, client exports IP, device brand, UUID, device manufacturer, system time, SDK version, IP address, network type

We process this information to facilitate your real-time voice chat with users. We also process and review this information if we suspect any inappropriate behaviour.

We do not store this information on our servers.

Necessary to perform our contract with you to provide the Service and allow you to use voice chat with other users.

It is also in our legitimate interest to ensure the safety, integrity and fairness of the Service and to allow users to enjoy the voice chat function.

Voice message data: Open ID, device name, device model, client exports IP, UUID, system time, SDK version, IP address, network type and voice file

 

We process this information to allow you to upload and send voice messages to other users.

We also process and review this information if we suspect any inappropriate behaviour.

Necessary to perform our contract with you to provide the Service and enable communication between users.

It is also in our legitimate interest to ensure the safety, integrity and fairness of the Service and to allow users to enjoy the voice chat function.

Voice-to-text information: Open ID, device name, device model, client exports IP, IP address, network type

We process this information to provide the function of converting audio information into text in voice messages.

We also process and review this information if we suspect any inappropriate behaviour.

Necessary to perform our contract with you to provide the Service and enable communication between users.

It is also in our legitimate interest to ensure the safety, integrity and fairness of the Service and to allow users to enjoy the voice chat function.

Text chat information (lobby chat and message chat): Open ID, role ID, text chat

We process this information to provide you with the functions of lobby chat (public text chat) and message chat (private text chat).

Necessary to perform our contract with you to provide the Service and enable communication between users.

Security-related information: Open ID, system version, brand, CPU architecture, system boot time, country code, language, Android device information (whether Root, whether it is running in the simulator, installed APK information, running process information, module information of process, file name list under SD card application cache directory, application package name, process name, application version, start up time, target feature file of SD card, host file, in-game screen, plug-in real-time detection, upload suspicious apk files within the scope of system authority, critical system library files), user ID, nickname, user game property, user key operations in game

We use this information for anti-cheating purposes, including to detect and observe cheating behaviours and monitor the presence and operation of suspected cheating activity or anomalies.

It is in our legitimate interest to use this information to detect and prevent cheating in the Service.

Anti-cheating information: Open ID, device brand, device model, device name, device manufactuer, device fingerprint, device name, device model, device brand, product name, manufacturer, hardware name

We use this information to detect whether the terminal device is an emulator and to combat plug-ins and cheating.

It is in our legitimate interest to use this information to detect and prevent cheating in the Service.

Data analytics (Appsflyer):

· Technical information: e.g., browser type, device type and model, CPU, system language, memory, OS version, Wi-Fi status, time stamp and zone, device motion parameters and carrier

· Technical Identifiers: e.g., IP address, user agent, IDFA, Google Advertiser ID, Open ID

· Engagement Information: e.g., clicks on customer ads, ad impressions viewed, audiences or segments to which an ad campaign is attributed, the type of ads and the webpage or application from which such ads were displayed, the webpages on customer's website visited by an end user, the URL from the referring website, downloads and installations of applications, other interactions, events and actions customers choose to measure and analyze within their application or website (e.g., add to cart, in-app purchases made, clicks, engagement time etc.)

We use this information to monitor the success of our advertising campaigns.

It is in our legitimate interest to carry out data analytics and profiling for ad attribution purposes to understand how our users interact with advertisements.

 

Data analytics (Firebase):

 

· Default Firebase implementation collects: User device dimensions and in-app events such as number of users and sessions, session duration, operating systems, device models, geography, first launches, app opens, app updates, in-app purchases

· Firebase collects the following device dimensions: age, App Store, app version, country, device brand, device category, device model, first open time, gender, interests, language, new/established, OS version

· Firebase automatically collects the following in-app events: advertising analytics such as ad clicks, ad exposure, ad impression, ad query, application analytics such as app usage, app clearance, app crashes, app removal, app payment analytics, app update and use analytics, website usage analytics, such as web clicks, browser downloads, notification, video progress, search analytics

· Ad ID

· Firebase instance ID: Open ID

· Firebase installation ID

We use this information for app performanc analytics and to monitor the success of our advertising campaigns.

It is in our legitimate interest to use this information to monitor the effectiveness of our advertisements and to provide a better Service experience.

 

Data analytics (Facebook):

 

Contact information: information that personally identifies individuals, including names, email addresses, and phone numbers (used for matching purposes only)

 

Event data: visits to sites, installations of apps, and purchases of products

 

Hashed data: including email addresses and phone numbers

 

We use this information to monitor the success of our advertising campaigns.

It is in our legitimate interest to use this information to monitor the effectiveness of our advertisements to provide better Service experience.

 

Function game dedicated server logs information: your game ID, game nickname, game property, and key operations in the Service

We use this information to help developers solve bugs in game dedicated server.  

It is in our legitimate interest to locate and solve bugs in game dedicated servers.

 

Function game server logs information: your game ID, game nickname, game property, game level, game task list, game battle records, team information, and key operations in the Service

We use this information to help developers to solve bugs in game server.  

It is in our legitimate interest to locate and solve bugs in game servers.

 

TLog information: Open ID, role ID, user nickname


We use this information to understand your game behavior to optimize your experience in the Service

It is in our legitimate interest to optimize your experience in the Service.

Customer Support:

· AIHelp information: platform, language, AIHelp SDK version, area code, network, device model,  battery status, available storage, total memory, application identifier, application name, carrier, total storage,  OS version,   battery level, available memory, application version,  server ID, and any custom data

· General customer support information:

o General information: your zone ID, platform ID, role ID, role icon, language type, Open ID, screen size, scene ID, area ID, app ID, country ID, channel ID,

o Information collected via international SDK: encode parameter, game ID, operating system, timestamp, SDK version, sequence,

o Game data query: game account information (such as registered username, social account, mobile phone, registration time, VIP level); game character information (such as role name, role ID, game duration, historical record); in-game data (such as items, currency, penalties, logins, activities, recharge, purchases, in-game friend relationships, game match data)

o Information for users with guest log-in to find their account:  device information (such as device ID and IP address); and information provided by users (login channel, iOS or Android, name of role, device model, friends often gamed together with, time of registration, time of last log-in, time of last top-up, frequently used heros, previously used nicknames, highest ranking ever achieved, frequently playtime (i.e. time in the day) in the past 3 months (range given not exceeding 4 hours), last purchased skin, last purchased hero, email address, email verfication code)

We use this information to improve our services and provide troubleshooting, such as addressing and remediating technical issues and bugs.

Necessary to perform our contract with you to provide and support the Service.

 

4. How We Store and Share Your Personal Information

Pursuant to our contract with you, we may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy.

Our servers for the Website and the Service are located in Singapore. We also have support, engineering and other teams who may support the Website and the Service, including in Singapore and the People's Republic of China.

 

For UK users, transfers between our affiliates and to third parties use applicable safeguards, such as incorporating standard contractual clauses, obtaining your consent first or taking into account adequacy assessments.

 

Only where necessary will we share your personal information with third parties. Situations where this occur are:

· Third parties that provide services in support of the Website and Service, including providers of cloud services that process information identified in this policy on their servers for the purpose of providing the Website and Service, analytics and ad attribution providers, and providers that carry out surveys. All third party service providers providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose except where strictly necessary for the Website and Service (i.e., for the purpose(s) described above).

· Companies within our corporate group who process your personal information solely for the purpose of providing the Website and Service to you.  All such group companies may only use your personal information in accordance with this Privacy Policy.

· Regulators, judicial authorities and law enforcement agencies. There are circumstances in which we may be legally required to disclose information about you, such as to comply with legal obligations or processes. In complying  with the terms of valid legal processes, such as a subpoena, or search warrant, unfortunately we may not be able to seek your consent to or notify you in advance of such disclosure.

· Third parties to ensure safety, security, or compliance with laws. We may disclose your information to:

o enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;

o detect, prevent or otherwise address security, fraud or technical issues; or

o protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (such as exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

· A third party that acquires all or substantially all of us or our business. We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organise any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer.

5. The Security of Your Personal Information

We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through the Website and Service or otherwise via the Internet; any transmission is at your own risk. 

 

6. Data Retention

We do not keep your data for longer than is necessary to fulfil the relevant purpose described above unless we are required or permitted to do so under law. If we retain your information beyond the retention periods set out below, for example to comply with applicable laws, we will store it separately from other types of personal information.

For further details on how long we keep your data, please refer to the time periods set out below.

Personal Information

Retention Policy

For the Website

Survey information

Email address

Stored for 90 days or deleted within 30 days of your request, whichever is earlier.

IP address

 

Data will not be stored. Information will be automatically deleted once location of user has been detected.

 

For the Service

Account registration information

Friends list (Facebook)

Stored for the lifetime of your use of the Service and then deleted within 30 days after the end of the Service, or deleted manually within 30 days of your request, whichever is earlier.

Information other than email account login information, user ID, guest ID and Open ID: stored for 30 days from the date you last log in.

XWID

SDK performance information

Data analytics information

Customer support information

Stored for the lifetime of your use of the Service and then deleted within 30 days after the end of the Service, or deleted within 30 days of your request, whichever is earlier.

Compliance information

 

Stored for duration of the Service and then deleted within 30 days after the end of the Service, or deleted manually within 30 days of your request, whichever is earlier.

Crash information

3 months or deleted within 30 days after the end of the Service, or deleted within 30 days of your request, whichever is earlier

Game version update information

 

90 days or deleted within 30 days after the end of the Service.

Service analysis information

90 days or deleted within 30 days of your request.

Survey information (via IMUR)

Survey information (provided by users for customer engagement)

In-Service notifications

Security-related information

Data analytics (Appsflyer)

Data analytics (Firebase)

Data analytics (Facebook)

Game data

Success rate and performance monitoring information

Anti-cheating information

Game performance information

Device class analysis information

Buried data analysis information

Function game dedicated server logs information

Function game server logs information

TLog information

30 days.

Performance information

Functional quality monitoring information

30 days or deleted within 7 days of your request, whichever is earlier.

Account deletion data

Retained during the lock-up period of 30 days.

System notifications

This is not stored on our servers.

Text chat information (lobby chat and message chat)

Lobby chat: text chat information will not be stored.

Message chat: If the recipient has checked the message, the data will not be stored on the Service servers. If the recipient has not checked the message, the text chat information will be stored on the Service servers after it is sent and until the recipient has read the message, or deleted within 30 days upon your request, whichever is earlier.  

Real-time voice chat data

Voice data is collected real-time and will not be stored on the Service servers.

Voice message data

Voice message data is collected real-time and will be stored on gvoice server for 7 days and stored on your device locally. Voice message data will be stored on the Service servers until the intended recipient has listened to it.

Voice-to-text information

Voice-to-text information is collected real-time and will be stored on gvoice server for 7 days and stored on your device locally. It will not be stored on the Service servers.

 

7. Your Rights

Some jurisdictions' laws grant specific rights to users of the Website and Service. Please refer to the Supplemental Jurisdiction-Specific Terms, or the applicable laws in your jurisdiction, for an overview of specific rights that apply to persons subject to data protection laws in the listed jurisdictions and how these can be exercised.

You may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). You can exercise some of these rights directly by accessing and updating the information in your account. If you believe we hold any other personal information about you, please contact us.

Access

You may have the right to access personal information we hold about you, how we use it, and who we share it with.

Correction

You may have the right to correct personal information we hold that is inaccurate.

Erasure

You may be able to delete your account, or remove certain personal information, by logging into your Service account. We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the Service and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal information or providing links to the personal information to erase it too.

Objection

You may have the right to object to our processing of your personal information. If you wish to do so, please contact us at dpo_uamo@proximabeta.com or using the contact details set out below, and we will consider your request.

Announcements

We may from time to time send you announcements when we consider it necessary to do so (for example, when we temporarily suspend access to the Service for maintenance, or security, privacy or administrative-related communications). These are essential system and service-related announcements and you are not able to opt-out of these notifications, which are not promotional in nature.

8. Contact

Please get in touch with us if you have any questions. You can reach us in the first instance at:

Email: dpo_uamo@proximabeta.com

Mailing Address:

Tencent International Privacy & Data Protection Centre

30 Raffles Place #19-01

Singapore

048622

We will endeavour to deal with your request as soon as possible. This is without prejudice to any right you may have to launch a claim with a data protection authority in the region in which you live or work where you think we have infringed data protection laws.

9. Changes

If we make any changes to this Privacy Policy we will post the updated Privacy Policy here and notify you in accordance with relevant legal requirements.

10. Language

Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this Privacy Policy, the English version shall prevail.
INFORMATION FOR PARENTS

Before your child can participate in the Arena Breakout Closed Beta Test ("Service"), you will need to provide your consent to approve your child's account set-up and the processing of their personal information.

 

What personal information does the Service process?

 

Arena Breakout is a survival shooting mobile game. In the Service, players will roleplay as a soldier to participate in a virtual peacekeeping exercise, and they will enter into a large, open map scene. Players can carry different weapons to fight against AI-driven enemies. Players can collect materials, survive and cooperate, and complete challenging tasks in the map scene in the form of single player or team cooperation.

 

If your child successfully signs up to the Service, this will result in the collection and sharing of certain personal information:

 

· username, email address, user ID, profile picture, Open ID and XWID;

· customary device and network information (such as IP address, connection speed, device information and specifications, as well as app- and OS-generated identifiers); and

· other game information.

 

You can review our Privacy Policy for more details on what personal information we collect and how we use and process the information.

 

Does the Service process personal information differently for children?

 

· Yes, your child will not be able to access the in-Service survey and provide survey responses.

 

Why is my consent required?

 

Certain jurisdictions require or recommend the consent of a parent or legal guardian before their child can sign up to a game such as Arena Breakout, where personal information will be processed. If you do not consent, or withdraw your consent, we will immediately delete any personal information collected up to that point.

What method(s) can I use to verify my child's account?

 

In some jurisdictions, including the United States, we ask for date of birth at registration. We will not allow a child to sign-up without first obtaining verifiable consent from that child's parent or legal guardian. As part of this, we need to verify that you are an adult capable of providing such consent. To do this, we charge or authorize a small amount to a credit card. This process is handled by Skyblue Enjoy Investment Pte. Ltd . We do not process your credit card information ¨C only the third party payment processor collects credit card information. The credit card information is not retained for any reason, including future purchases or connected to in-app payment functions (if any) in the game.

 

What if there are changes to the Service in the future?

 

If we make any changes to the way their personal information is processed, we will notify you of those changes. You must consent to those changes before your child's personal information will be processed for that new purpose.

 

 

Will you retain my personal information?

 

We will keep a record of your email address so that we can notify you of any changes to the processing of your child's personal information, and so that we know you are a parent or legal guardian of a player when you contact us. As mentioned above, your credit card information is not processed by us, but instead only processed by a third party payment processor. We do not have access to your credit card information.

 

What if I do not consent?

 

If you do not consent (including by providing your credit card details for verification) then your contact information will be deleted.

 

How do I withdraw my consent or delete my child's account?

You can withdraw your consent or delete your child's account by emailing us at dpo_uamo@proximabeta.com. You can also request a copy of your child's personal information at any time.

 

 


Our Representatives in Certain Jurisdictions

Jurisdiction

Representative

Address

Contact details

UK

Image Frame Investment (UK) Limited

Suite 1, 3rd Floor 11 - 12 St. James's Square, London, United Kingdom, SW1Y 4LB

 

dpo_uamo@proximabeta.com

 


SUPPLEMENTAL TERMS ¨C JURISDICTION-SPECIFIC

Some jurisdictions' laws contain additional terms for users of the Website and Service, which are set out in this section. If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy above.

Australia

We take reasonable steps to ensure that third party recipients of your personal information located outside Australia handle your personal information in a manner that is consistent with Australian privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients. You have the right to access personal information we hold about you, how we use it, and who we share it with. You have the right to correct any of your personal information we hold that is inaccurate.

If you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an account on and use the Website and Service.

Where practicable, we will give you the option of not identifying yourself or using a pseudonym when registering an account on or using the Website and Service. You acknowledge that if you do not provide us with your personal information, we may be unable to provide you with access to certain features or sections of the Website and Service, including social media integration and in-Service purchases.

 

If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the Australian Information Commissioner (Telephone: +61 1300 363 992 or email: enquiries@oaic.gov.au).

Brazil

Whenever we use your personal information based on your consent, you may revoke the consent that you have previously given for the collection, use and disclosure of your personal information, subject to contractual or legal limitations. To revoke such consent, you may terminate your account or you can contact us as set out in Section 8 (Contact). This may affect our provision of the Website and Service to you.

 

BY ACCEPTING THIS PRIVACY POLICY, YOU EXPRESSLY STATE THAT YOU AUTHORISE US TO COLLECT, USE, STORE, AND PROCESS YOUR PERSONAL INFORMATION, INCLUDING, DISCLOSING TO THIRD PARTIES, TO THE EXTENT PROVIDED BY THIS PRIVACY POLICY.

California

This section applies to California residents covered by the California Consumer Privacy Act of 2018 ("CCPA").

 

Collection and Disclosure of Personal Information

Over the past 12 months, we have collected and disclosed the following categories of personal information from or about you or your device: